Call Center In India - Call Center Industry in India
Tuesday, February 08, 2005
 
Call Center India -- ‘Price’ matters in Call Center biz

In a virtual race to clock huge growth rates and increase headcount till now, Indian
Call Centers are finally looking at the big picture -- Price.
The bigger Call Centers are finally putting their foot down and saying no to business if it doesn’t come at the right price or are simply not big enough.

Today, pure logic seems to be the name of the game in the
Call Center Industry as, the vendors are busy chalking out a systematic program that monitors every decision ranging from -- The kind of work they should not do to the Kind of deals to sign and how much commitment in terms of volume or time-period should be insisted up on.
“When you create value and assure them that you’ll consistently outperform their best global center by 10% of more, then they don’t argue with you for a few cents and dollars.’’ says S Nagarajan, founder and COO, 24x7.

Furthermore, A Delhi-based
Call Center recently said no to a large American company because it wanted to outsource only for six months and a Bangalore-based company said no to low pricing.

On the other side, desperate players have been offering what many call suicidal pricing to fill up their orders books and unutilized capacities. Prices have dipped by 50% to 60% of even more in the last three years to about $10 an hour and sometimes as low as $5 per hour.
You can expect the pricing to move up.
Call Center majors are already talking about some kind of volume commitments for a specified time-period or volume of business,’’ agrees Sunil Mehta, Vice-president, Nasscom. Maintaining quality standards is not easy either, if you are offering services at rock-bottom prices, he adds.
Though prices are yet to see a big jump, but at least these
Call Centers are refusing to undercut beyond a point. To sum it up, Getting contracts from global bigwigs is not the only point here. In the end if there's a good price, vendors can expect quality work.
Priyanka. S

Comments:
This comment has been removed by a blog administrator.
 
a lot of premium products and services being offered for free. What’s best is that there is a seemingly
 
sent Straight to your Inbox for your Convenience, you wont have to Search the Internet day after day...
 
This comment has been removed by a blog administrator.
 
It's time to take charge of your future and independence by having your own business!
 
Hello ##NAME##, with all the information on telework I became very overwhelmed. Anyway, I was online doing a specific search for the most current information on telework and somehow I ended up on your site. ##NAME## to be frank, ##TITLE## wasn't not the exact match to what I was looking for, but boy am I glad I'm here. You've certainly managed to grab me attention and peak my interest. I must say this is a great blog and I'm most certainly happy that I stopped by eventhough it wasn't the telework related information I was looking for. Thanks. Keep up the good work.
 
Are you tired of getting nice compliments on your blog, when really your not makeng the kind of money that you deserve? Now you can join a completely FREE program. No buying and No selling. FREE to join. All you do is refer customers. To get started fast, click here: best affiliate program site. It pretty much covers best affiliate program related stuff and it's FREE to join.
 
Many People are Working from Home
in India
and earning lots of money online. They Search
for everything online
right from Cities like Pune
to Classifieds
 
Hi #NAME#. Just found your site via crafts. Although I was looking for crafts I was glad i came upon your site. Thanks for the read!
 
I'm not sure how I got here but am glad I came across your blog. Thx.

Steve@
marketing ideas
 
Hi there:)

I found all the info on this blog to be accurate and stimulating..

Regards,
work make at home money
 
Hi:)

I am very pleased 2 read Ur webblog... I think it is more amusing 2 read a webblog
than a newspaper magazine etc... Links 2 archives is a great option. Maybe in future I might see a newsletters too here:)

Regards,
money online fast make
 
This is a great opportunity. Just push a button 4 times per day and make $1,000's per month within one year.
 
a great opportunity, no selling, no phoning, no recruiting PERIOD!
 
good books for your home library collection. Great books on good books and home repairs ...
 
Hi I like your blog, you can visit my web page if you like.starting home based internet businesshttp://www.moneywebpage.comstarting home based internet business
 
.





Hi matey

I'm sure it was this blog I was reading a while back where someone was looking for an SEO tool for driving more traffic and get more hits for their website.

Anyway, I was speaking to a techi guy at work who gets to know all the latest stuff and he uses the free Link Referral Program at http://marketingexperts.wordpress.com.

His website on internet marketing secret amongst other stuff has seen traffic explode since he started using the Link Referral Program - consequently his affiliate sales commissions and business sales went through the roof PLUS his website increased in google ranking which was an added bonus!!

If anyone else has any good ideas for driving more traffic to blogs/websites then please share with your online business blog buddies. Ta ;-)


home based business
home based business opportunity
internet home based business
home based web business
best home based business
home based business idea
home internet based business opportunity
start home based business
best home based business opportunity
online home based business
income opportunity home based business
legitimate home based business
home based business lead
mlm home based business
starting a home based business
top home based business
christian home based business
home based small business
home based internet marketing business
free home based business
work at home based business opportunity
computer home based business
home based mlm business opportunity
make money home based business
home based business work
home based travel business
easy home based business
serious home based business opportunity
small home based business opportunity
online home based business opportunity
home based business for woman
business opportunity home based work from
work from home based business
new home based business opportunity
start a home based business on the internet
based business business home opportunity
legitimate home based business opportunity
home based sales business
home based jewelry business
best rated home based business
home based franchise opportunity business
successful home based business
home based business opportunity idea
profitable home based business
internet home based business idea
home based business work at home
best home based business idea
home based business opportunity work at home
free home based internet business
home based business tax deduction
top home based business opportunity
home based computer business opportunity
unique home based business opportunity
home based affiliate business
home based business opportunity uk
income opportunity home based business idea
based business home incredible opportunity
based best business home small
starting home based internet business
christian home based business opportunity
home based business merchant account
best home based internet business
based business home network opportunity
home based business marketing
based business home idea latest
home based business review
home based business directory
based business career home opportunity
work at home based internet business
based business home job opportunity
home based business trade secret
best home based business
home based business magazine
home based computer business idea
home based business startup idea
home based business for sale
home based business cash opportunity
home based business web site
most successful home based business









.
 
Post a Comment


free hit counter

Powered by Blogger