Call Center In India - Call Center Industry in India
Wednesday, June 23, 2004
 
Stress Hovers Over The Call Center Industry


Long hours of work, permanent night shifts, incredibly high work targets, loss of identity… are these the dark clouds hovering over the call center industry in India. Many of these youngsters between 18 and 21 years are seeking counseling. These call center employees come seeking help for work-related stress, irregular sleeping hours, unhealthy food habits and chronic fatigue. Although most of such cases do not require treatment or medication, they need guidance on physical and mental co-ordination to cope with a job that requires hyper-alert efficiency.

Today most top executives acknowledge that a steady attrition rate is an inevitable aspect of the call center industry. The reasons for this could be boredom with the job, seeking better prospects or a change, or even the failure of the call center to effectively train employees to stay at the job.

Some call centers in India have started looking foe counselors to refer employees with problems. No call center in India actually retains psychologists or counselors, perhaps wary of even admitting to work related stresses and problems.

Jesmine

Comments:
Rhodiola Rosea is the latest natural remedy to join the arsenal of natural anxiety and stress (generalized anxiety disorder symptom) reducers.

Rhodiola Rosea, also known as Golden Root, is a native plant of arctic Siberia. For centuries it has been used by eastern European and Asian cultures for physical endurance, work productivity, longevity, resistance to high altitude sickness, and to treat fatigue, depression, anemia, impotence, gastrointestinal ailments, infections, and nervous system disorders.

The first recorded medicinal applications of rodia riza (renamed Rhodiola Rosea) was made by the Greek physician, Dioscorides, in 77 C.E. in 'De Materia Medica'. Rhodiola Rosea has been included in official Russian medicine since 1969.

Despite its long history, the Western world has only recently become aware of the health benefits of Rhodiola Rosea. It has come to the attention of many natural health practitioners because of studies which tested its affects on combating anxiety and stress.

Rhodiola Rosea is considered an adaptogen. This means it has an overall stabilizing effect on the body without disrupting other functions. Its ability to normalize hormones may be effective for treating depression and anxiety.

Studies of Rhodiola Rosea show that it stimulates neurotransmitters and enhances their effects on the brain. This includes the ability for the brain to process serotonin which helps the body to adapt to stress.

Since adaptogens improve the body's overall ability to handle stress, it has been studied to identify it's effects on biological, chemical and physical stress.

A study was performed to test the effects of Rhodiola Rosea when stress or generalized anxiety disorder symptom is caused by intense mental work (such as final exams). Such tests concluded that using Rhodiola Rosea improved the amount and quality of work, increasing mental clarity and reducing the effects of fatigue.

The effects of Rhodiola Rosea have also been tested on stress and anxiety from both physical and emotional sources. A report by the American Botanical Council states that "Most users find that it improves their mood, energy level, and mental clarity." They also report on a study that indicated Rhodiola Rosea could increase stress tolerance while at the same time protecting the brain and heart from the physical affects of stress.

This report included details of studies which highlight the overall health benefits of Rhodiola Rosea.

The generally recommended dose is 200-600mg/day. The active properties should be a minimum 0.8 percent salidroside and 3 percent rosavin.

It is important for consumers to know that Rhodiola may be sold using other species that do not share the properties of Rhodiola Rosea, generalized anxiety disorder symptom, or at ineffective strengths for treatment. Anyone with depression or anxiety should also check with a health professional when treating these symptoms.

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