Call Center In India - Call Center Industry in India
Thursday, September 04, 2003
Specialized service sector blossoms in India
India has been rated top-most destination for outsourcing business by the business magazine Forbes. The Indian prospect in outsourcing is largely supported by the growth of call centers mushrooming as in fresh monsoons. Several major corporate players have found cost-effective outsourcing market in India and they have pounced on the opportunity like hot cakes. Microsoft, DELL, American Express, Oracle and numerous others have their back-office operations in India. Majority of call center in India serves major clientele from west and is able to provide effective in all prospect. So far as information technology is concerned, India specializes in IT services, call centers, business back office operations but China has become a key center for hardware design and manufacturing of several major corporations of late.