Call Center In India - Call Center Industry in India
Saturday, September 13, 2003
Inspiring growth for Indian call center segment
A towering growth is registered in spending on call-center in US – where approximately 118% growth is posted between 1998 and now. The sublime growth in call-centers in India is the direct result of the parallel growth in the US corporate market. As the Indian call-center market continues to provide economical framework – more and more US companies are shifting their bases to India and such countries.
Call Centers in India provide a highly developed ground for Multinational Corporations by the virtue of highly skilled workforce - and add to it - a very vibrant IT infrastructure. And definitely all this can be achieved at a very low cost in comparison to US or Europe. The result is nothing magical. Majority of western companies prefer to shift their call-center to India following the tread of several companies.