Call Center In India - Call Center Industry in India
Wednesday, August 27, 2003
In India call-center job carries great profile
India has been surfaced as the hottest destination to place call center and related jobs, such as technical support and claims processing over a period of time. With costs running less than 50% of what they do in the United States and Europe, India has sprouted a call-center work force of about 150,000 people.
But there is a mass difference in the profile of call-center professional in India as compared to those working in US. Indian call-center industry employee will be college gradated backed up by a reputed computer certificate. The accent of English will be the best (as an Indian). Call-centers in India are able to pay good amount of salaries to them making it a lucrative deal to work as a call-center executive.