Call Center In India - Call Center Industry in India
Friday, July 18, 2003
Indian Government proposes for Call Center operations

As the Call-Center in India is rapidly up-surging - even the Indian government is eager to take advantage of the manner of service. In a meeting headed by Finance Minister of India Jaswant Singh, the Custom, Excise and Service departments in India have recommended to open Call Centers in order to handle queries related to trade and industry.

Overseas there has emerged an urgency to outsource services to the countries offering economical workforce. The largest insurance company in UK, Aviva have decided to slack almost 900 jobs from their operations in UK. Many of the analysts have predicted that the move will benefit the companies’ Call Center in India. In February the company had announced to start their Call Center operations from India creating atleast 400 jobs.

Outsourcing services to India have been massively growing over past few months. The industry have been registering massive rise in the contact service sector as India is set to capture 66% of the total offshore services – set to be outbound by the western corporate firms.

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