Call Center In India - Call Center Industry in India
Sunday, July 13, 2003
 
Call Center in India: What’s New!

Indian sky carrier Air – India has set up a setup a 25-seat international call center in Mumbai, India to facilitate its international passengers – primarily from US and UK.

Hewlett-Packard is relocating call centers from Australia to the Bangalore-based Digital GlobalSoft, of which it owns 51 per cent stake.

According to Frost & Sullivan, a consultancy firm, the call center services market itself is set to grow from $237.7 million in 2002 to $753.7 million in 2008.

Computer Associates will be steadily growing our support service Call Center, started in 2000, to a substantial scale in future by increasing the staff from 120 to people.

Call Centers in India have shown advantage over their counterparts from US due to some major factors. Professionals in Indian Call Centers constitutes of youngsters when compared to European and US experts. Eager to learn they are more energetic and dedicated than the professionals from those countries. This gives a distinctive advantage to them for providing better advantage while working at Call Centers.


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