Call Center In India - Call Center Industry in India
Tuesday, June 24, 2003
Starting Call Centers In India!
Call Centers are required for large companies to sell their products to the customers, proposing a product or service as well as for the after-sale enquiries made by the customers. Though the concept is not very new, Call Center proceeding came into limelight after it was mastered with high-tech equipments like International Loop Line, Net-Telephony and other far-reaching instruments.
Call Centers in India – in this context – were braving with globalized business module. Reducing cost for business proceeding was the prime intention of the corporate houses. Corporate giants realized that shifting their Call-Center operations to India would cut down their costs by manifolds, prompt actions were taken in this area. In the new century, business settlement laws were reviewed and it was easier for alien firms to settle in the Indian soils. It was easy to initiate, merge, come in partnership of business.
The efficient English speaking population (evaluated as second largest English speakers in the world after the US) of India proved as the right dimension for setting up Call Centers. The global awareness of Indians was boost to itself and Call Centers in India came out head-high with flying colors.
Voices over Internet Protocol (VoIP) facility is cheap in India. This along with several factors provides an outright base for large business houses to instigate their Call-Centers in India.